Privacy Policy

1. introduction

Welcome to Candle Haven. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

When you use our website or make a purchase, we may collect personal information that you provide to us, including but not limited to:

We may collect the following types of information:

  • Name
  • Email Address
  • Mailing Address
  • Phone Number
  • Payment Information

2.2 Non-Personal Information

We also collect non-personal information that does not identify you personally, such as:

  • IP Address
  • Browser Type
  • Device Information
  • Usage Data
  • Cookies
  • Personal Information: Name, email address, phone number, and payment details.
  • Demographic Information: Age, gender, and location.
  • Technical Information: IP address, browser type, and operating system.
  • Usage Information: Pages visited, time spent on the website, and navigation patterns.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and managing your orders
  • Providing customer support
  • Sending you updates, promotional materials, and newsletters (with your consent)
  • Improving our website and services
  • Analyzing usage trends to enhance user experience

4. How We Share Your Information

We may share your information with:

  • Service Providers: Third-party companies that provide services on our behalf, such as payment processing, order fulfillment, and email communication.
  • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or to protect our rights.
  • Business Transfers: In the event of a merger, acquisition, or other business transfer, your information may be transferred as part of the transaction.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Choices

We implement a variety of security measures to protect your personal information. These measures include encryption, access controls, and secure storage solutions to ensure your data is protected against unauthorized access, alteration, or destruction.

7. Your Rights

You have the right to:

  • Access, update, or correct your personal information.
  • Opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.
  • Request the deletion of your personal information, subject to certain legal limitations.
  • Access your personal information and request a copy of it.
  • Correct any inaccuracies in your personal information.
  • Request the deletion of your personal information.
  • Opt-out of receiving marketing communications from us.
  • Restrict or object to the processing of your personal information.

8. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.